You Got Them to Your Site – Now It’s Time to Capture Them.

Your Website Is Open 24/7 – But Can It Assist Visitors When They Need You?

A homeowner just walked into a flooded basement. They’re panicked, searching for help – and they land on your website. They’re interested but hesitant – unsure of where to start. They scan your page, hesitate, and then… they leave.

Why? Because there was no immediate way for them to get answers—so they clicked away.

What Is Managed Live Chat

A website without real-time live chat support is like a storefront with no employees inside. People browse, get overwhelmed with questions, and leave without making a decision.

With Bright Pink Agency’s Managed Live Chat Services, we ensure that your visitors get immediate, human-powered engagement – not bots. Our professional chat operators respond in real time, guide visitors through their decision-making process, and qualify leads so your franchise locations never miss an opportunity.

And here’s why that matters:

78% of customers buy from the first business that responds to them. (Lead Connect)
Speed is everything – you’re 7x more likely to qualify a lead if you respond within an hour, compared to waiting just one more hour. (Harvard Business Review)

Here’s Where Your Franchise Stands Out:

24/7 Live Chat Support
Emergencies don’t clock out at 5 PM—and neither should your website. Our live chat is always on, ready to engage visitors, answer their questions, and turn them into leads.
Real People, Real Conversations
Forget the clunky bots. Our team responds in real-time with personalized, helpful answers that sound human (because they are). Plus, you get to approve the script so the chat feels just like you talking to your customers.
Call-Connect Feature
We don’t just capture leads—we help close them. With call-connect, our team can transfer hot leads directly to your phone when they’re ready to talk, keeping the conversation going without missing a beat.
Only Pay for Qualified Leads
No fluff, no spam. You only pay when we deliver real, qualified leads. If you get a lead that doesn’t fit the bill, just let us know within 24 hours and we’ll remove it from your billing - no questions asked.

How It Works

We Set It Up: We handle the entire setup process, so you don’t have to lift a finger.
You Approve the Script: We craft a chat script tailored to your business, and you give it the green light.
Live Chat Agents Engage Visitors: Our trained live chat agents engage your website visitors, answer common questions, and collect their contact info.
Call-Connect for Hot Leads: Leads can be connected directly to you by phone, instantly.
Exit-Popup Technology: Captures leads before they leave your site.
You Get the Leads: We pass the qualified leads directly to you. More leads, less hassle.

“l love Bright Pink’s chat service. It equips a small business with big business appeal. They are also very responsive to questions and updates. I’ve had a great experience with Bright Pink Agency!”

Nick C.

When Disaster Strikes, Be the First to Connect

Most restoration jobs begin with an online search. When property owners are facing an emergency, they need answers fast. Live Chat ensures you’re there the moment they’re looking for help – capturing leads while the need is urgent and they’re ready to take action.

Check out our Managed Live Chat pricing and start turning website visitors into booked jobs.

Services

Details

Price

Managed Live Chat

One-time setup Fee

$550

Managed Live Chat

Per Qualified Lead

$20 (only pay for qualified leads)

*NFT Special: Get started with a discounted setup fee of $150 when bundled with our NFT package!

Take your Managed Live Chat to the next level with these optional features designed to capture more leads, increase engagement, and make it even easier for customers to connect with you.

Appointment Scheduling – $100 setup
Spanish Chat – $100 setup
Text-to-Chat – $50 setup
Exit-Intent Popups – $50 setup
Google Business Profile Chat – $50 setup
Facebook Messenger Chat – FREE
Video Greeting – FREE

Testimonials

Words of Praise

Christian C.

"The Bright Pink website's online chat feature is a game-changer for engaging potential visitors. It's intuitive and responsive, allowing real-time interactions that foster immediate connections with users. By offering personalized assistance, the chat has proven to boost engagement and drive conversions, making it a valuable tool for turning casual visitors into loyal customers. A must-have for any business looking to optimize its customer interactions!"

Keegan T.

"The entire team over at Bright Pink have been great to work with. They have been a excellent business partner in developing and executing our digital marketing strategy. In addition to keeping us on track with our websites for all of our locations, and social media, they have been a critical component for our success in digital marketing. I would highly recommend them if you are looking for a digital marketing partner and consultant."

Carrie H.

"Bright Pink has been wonderful to work with, especially our team of Samantha and Matt. They have truly helped us design a social media/SEO/marketing program that compliments our company, along with the other marketing means we are using locally. Our company keeps trending upward which is always the goal. Great people to work with!"

Chris T.

"Bright Pink have been wonderful to work with. They take a proactive approach in managing our website, reviews, posts and blogs. As an owner, I don't have the time to do all that needs to be done on this front. This is where Bright Pink has the skills, insight and diligence to get everything done that we need to stay in front of our competition."

Nick C.

"l love Bright Pink's chat service. It equips a small business with big business appeal. They are also very responsive to questions and updates. I've had a great experience with Bright Pink Agency!"

Cheryl S.

"Bright Pink has been very responsive and attentive to our needs for Live Chat service. Highly recommend."

Stop Losing Leads - Start Capturing Jobs.

Your website is always open – but is it ready to connect with visitors when they need you? Managed live chat services ensure no opportunity is missed by turn passive website traffic into active leads. Let’s make your website work harder.

Be available when customers have questions
Capture high-intent leads before they leave
Convert conversations into booked appointments